Overview of Onfido Pricing: Features & Comparison 

Onfido is a leading identity verification solution provider that automates the verification process during customer onboarding.

While you may be convinced in terms of their offerings, as a decision-maker, you need an answer to the most pressing question — “What is Onfido’s pricing?”. 

Unfortunately, there is no straightforward answer.  But the good news is, that we’ve listed some major points that can give you insights into its pricing structure, such as feature listing, comparison with its competitors, and reviews from major listing sites. 

These factors will give you a sneak peek into what the users think about Onfido’s pricing and help you make well-informed decisions for implementing an optimized identity verification solution. 

Overview of Onfido’s pricing

Onfido provides custom pricing and a Return on Investment (ROI) calculator based on industry, customer size, onboarding challenges, and time spent on manual reviews. 

The ROI tool is meant to give you an idea of cost savings based on industry averages. Numerous factors like the volume of verification, geographical coverage, etc. will ultimately impact the price you have to pay for the identity verification solution. Let’s take a look at them in detail. 

1. Volume of verifications

Identity verification providers usually price their solutions with discounted rates per verification. This essentially means that the higher the volume of verifications, the less you’ll have to pay per verification. 

With Onfido, you can expect a similar strategy. Since it has many enterprise clientele, it supports a high volume of transactions, and the pricing is adjusted accordingly. 

2. Types of verification

Most identity validation tools usually offer an en-suite of verification services. Similarly, Onfido offers the real identity platform verification suite that includes numerous verification checks like: 

• Document verification: Onfido provides automated analysis of documents that classify documents in milliseconds and supports over 2500 documents in 195 countries. 
• Biometric verification: Onfido’s real identity platform compares a user’s selfie or live video to their identity document in the same flow. 
• Data verification:  Onfido offers sanctions screening services with central data checks, detects passive fraud signals,  and fulfills compliance regulations for AML. 

The ultimate cost will vary for each method. The more advanced type of identity verification method you opt for, the higher your pricing will be. 

Onfido also provides an AI platform called Atlas AI that includes AI-powered OCR for document verification, liveness checks for deepfake detection, and AI fraud detection. If you choose to opt for these services, your pricing will increase since they provide better accuracy and efficiency in the overall verification process. 

3. Geographical coverage

Currently, Onfido supports documents for address verification for more than 20 countries & regions, including the USA, UK, Greater European Area, Canada, New Zealand, Australia, etc. It also supports and maintains translations for 44 languages that can be implemented directly inside the software development kit (SDK).

The pricing will depend on your geographical scale of operations and coverage, and the type of documents, languages, and regions you want to cover. The more languages and document types (such as driver’s licenses, passports, and legal contracts) there are, the higher the pricing. 

4. Additional features

Apart from the verification suite, Onfido provides additional features, such as SDK capture, integrations, and global KYC checks. Each of these features will involve competitive pricing. Let’s take a look at them in detail: 

• No-code workflows: Onfido allows users to build onboarding journeys for the customer identity verification process using a drag-and-drop interface. 
• SDK capture: Onfido provides easy-to-integrate SDKs and APIs that allow businesses to incorporate identity verification into their existing workflows and capture identity documents seamlessly. 
• Fraud detection signals: Onfido leverages various real-time fraud detection signals such as behavioral biometrics and geolocation data to enhance its fraud detection capabilities. 

5. Custom integration 

Integration requirements for every business will be different. The pricing will depend on what integrations you need for your business processes and how much maintenance they will need. You also need to consider the additional license and setup fees that will impact the end pricing. 

Onfido’s pricing vs competitors’ pricing 

Along with Onfido, check out how competitor pricing can be used to get a holistic view of the different pricing plans in the identity verification solution market. 

Identity verification solution provider	Start/Essential	Growth plan	Enterprise/Custom
	Custom	Custom	Custom
	✅Onboarding & account support ✅Verified 100+ countries’ IDs from govt ✅Document data extraction ✅Central database checks ✅Biometric analysis – face match ✅Barcode validation3 users	✅End-to-end ID verification suite ✅Customer success manager ✅Customized no. of verification attempts ✅Custom user roles & permissions ✅Access to AML checks ✅5 – 10 users	✅Custom price structure ✅Dedicated support ✅Custom collaborative innovation
	✅$149 min. monthly commitment ✅ID verification ✅Liveness & Face match ✅ID document data extraction (5 fields) ✅ Coverage for 220 countries and territories ✅Verification flow in 35 languages	✅$299 min. monthly commitment ✅AML screening ✅ Face authentication ✅Address verification ✅Address data extraction (3 fields) ✅Ongoing ID document monitoring ✅Additional data extraction	✅Custom pricing  ✅Custom integration with the help of the solution architect ✅Personal customer success manager ✅Single sign-on (SSO) ✅Priority support via chat ✅White labeling
	✅$49 monthly min. commitment ✅Fully automated AI decisions ✅Key data fields extraction ✅Biometric and liveness checks  ✅48 supported languages & dialects	✅$99 monthly min. commitment ✅Video recording for session monitoring ✅Risk insights and CrossLinks for fraud detection	✅$209 monthly min. commitment ✅Brand and logo UX customization ✅Hosted verification Page for fast no-code implementation ✅PDF export and verification updates by email

Is Onfido worth the price?

To determine whether Onfido’s pricing is worth it, it is best to see what the current users think about the tool. Check out some user reviews of Onfido’s pricing from listing sites like G2, TrustRadius, and Capterra.