Onfido is a major player in the rapidly changing world of digital identity verification. Their strength lies in their AI-based solutions, which provide essential services to businesses, like customer identity and fraud protection. Onfido leverages remote identity verification technology, helping businesses verify user identities virtually.
The use of Artificial Intelligence (AI) and Machine Learning (ML) in Onfido’s verification is powerful. These technologies enable faster and more accurate identification that facilitates Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.
Their model is scalable and has a broad range of features to suit large businesses. Larger companies tend to have more complex needs and require solutions that can handle high volumes of verification without any significant compromise on accuracy or speed. That said, Onfido is not the sole provider of identity verification solutions. In this report, we will take a closer look at two such companies offering identity verification solutions.
Onfido alternatives
There are several alternatives to Onfido that boast unique features and benefits. Let’s take a look at two such popular alternatives to Onfido: Trulioo and HyperVerge.
Trulioo
Trulioo is a digital identity verification provider known for its ease of use and efficient verification processes. Trulioo is especially useful for small and medium-sized businesses because of its simplicity and easy setup. Trulioo’s platform caters to almost all industries and eases out the entire user verification process. They specifically focus on solving problems such as digital identity verification and KYC regulations.
Trulioo has an array of identity verification solutions in the digital identity lifecycle to enhance fraud detection capabilities, and uses quick and accurate algorithms for user identification. This capability can be important for fraud prevention and meeting KYC and AML compliance requirements.
HyperVerge
For businesses seeking a robust and efficient identity verification and onboarding process, HyperVerge presents itself as a formidable alternative to Onfido.
With its cutting-edge technology and user-centric approach, HyperVerge has established itself as a trusted partner for prominent businesses of all size. They specialize in AI-powered identity verification (KYC), business verification (KYB), and AML solutions.
HyperVerge’s comprehensive and configurable low-code workflow automation platform, HyperVerge One, enables organizations to build digital journeys and automate their onboarding processes, verifying customer identities in real time within milliseconds.
With its industry-leading AI solutions, HyperVerge is well-positioned to assist businesses in leveraging the power of automated biometric verification systems to their advantage.
Comparison at a glance
At a glance, Onfido, Trulioo, and HyperVerge all have something unique to offer.
Onfido offers a wide range of features and AI solutions for advanced identity protection, making it feasible for large businesses.
Trulioo excels in its ease of use and efficient verification processes. It is lauded for its user-friendly interface and is popular with small to medium-sized businesses.
HyperVerge excels due to its state-of-the-art technology, providing smooth checks for identity and fraud prevention. Small and large enterprises both prefer their platform.
Pricing-wise, HyperVerge is a feasible option that doesn’t compromise on quality and realizes effective identity verification.
Features comparison
Let’s look at a detailed comparison of the facets provided by each platform, which reveal interesting insights. Refer to the following table.
| Product specification | Trulioo | HyperVerge | Onfido |
| Overall rating (Source: G2) | 4.4 | 4.7 | 4.5 |
| Face deduplication (Fraud Prevention API) | – | Yes | – |
| Free trial | – | Yes | – |
| Passive liveness check | Yes | Yes | Yes |
| Automated verifications | Yes | 95% | 95% |
| Turnaround time | 10 sec | 10 sec | 10 sec |
| OCR of ID cards & face match | Yes | Yes | Yes |
| AML screening | Yes | Yes | Yes |
| No-Code integration (Time) | – | 4 hr | – |
| No-code workflows | Yes | Yes | Yes |
| Guided auto-capture documents | – | Yes | Yes (Limited) |
| Video verification | Yes | Yes | Yes |
| Document verification support | Yes | Yes | Yes |
| End-to-end platform | Yes | Yes | Yes |
Features such as identity verification, biometric checks, fraud detection, and Optical Character Recognition (OCR) technology are incorporated into the entire process. In terms of user experience, HyperVerge ranks higher due to its seamless and intuitive interface.
Features description
- Identity Verification and Biometric Checks: Identity verification is a critical feature that confirms the authenticity of a user. All three platforms – Onfido, Trulioo, and HyperVerge – provide this feature. They authenticate users by verifying supported identity documents and conducting biometric checks. Biometric checks are based on unique biological features of a user, such as facial features. This two-step verification process ensures maximum security and accuracy in the identity verification process.
- Fraud Detection and Face Deduplication: Fraud detection is key in identifying and preventing fraudulent activities. Onfido, Trulioo, and HyperVerge are equipped with best-in-class technologies like AI/ML and deep tech to effectively detect fraud. They identify patterns, red flags, and advanced fraud attacks, helping combat digital fraud. HyperVerge takes it further with its face deduplication feature, which prevents duplicate entries by checking if the same face has been registered before.
- OCR Technology and Document Verification: OCR technology is used to extract data from images or documents. This technology is employed by all three platforms for extracting information from ID cards, enabling them to process data quickly and efficiently. In addition to OCR, all three platforms provide document verification support, ensuring the authenticity of the documents provided by the users.
- No-Code Features: The no-code features offered by these platforms simplify the process for users and reduce the time and effort required for integration. All three platforms—Onfido, Trulioo, and HyperVerge—offer no-code workflows, enabling users to create workflows without the need for coding. Additionally, HyperVerge offers a no-code integration feature that allows the platform to be integrated into other systems without the need for coding within 4 hours.
- User Experience: The user experience is a crucial aspect of any platform. It pertains to the ease of use and the level of comfort users feel while navigating the platform. All three platforms—Onfido, Trulioo, and HyperVerge—strive to provide a seamless and easy user experience. However, HyperVerge stands out due to its smooth and user-friendly interface, which enhances the overall user experience.
Reviews
Online reviews provide valuable insights into the user experience and performance of each platform. Let’s delve deeper into the reviews for each company.
Onfido
Positives: According to reviews, Onfido is easy to use and integrate. Their customers appreciate the high reliability and vast range of features on the platform. The analytics and response codes are often mentioned in positive reviews by users alongside their in-depth integration documentation.
Negatives: On the flip side, users have often complained about the customer support and manual intervention that is needed when accounts are flagged. Their reporting and MI tools are limited so the users have mentioned the lack of granular data and fraud signals. Some users have also commented that sometimes there is a delay in the verification process.
Trulioo
Positives: The main positive user reviews are about the ease of use and fast setup. The efficient acceleration procedures, along with the user interface, are often singled out in the reviews. Usually, the users appreciate the fast integrations and automated rule-based systems, and how this makes identity verification a breeze.
Negatives: Trulioo splits APIs between individual, business, and document verification, and customers find that a little complex to deal with. They have also mentioned that the portal can be a bit tricky to search and the response from Trulioo’s API is very messy and is difficult to parse through.
A key issue, however, is that the account management is manual, and managing services and billing manually can be tedious.
Trulioo lacks capabilities like case management, customer interaction,BI dashboard,and document management, and users have also complained of too many false positives.
HyperVerge
Positives: The speed with which HyperVerge undertakes its verification processes impresses clients. Advanced technology, data security, and seamless identity checks are mentioned positively in many of the reviews. Users recommend HyperVerge’s prompt and quality support along with quick and seamless integrations.
Negatives: Some of the users have mentioned that the documentation can be improved and that the platform has a learning curve to understand due to the number of features.
Pricing
A detailed look at the pricing models shows that each platform offers different plans to suit various business needs. Here’s a brief overview:
Onfido
Onfido has a wide array of plans for the different requirements of businesses. This organization provides quality features and services, but the costs of identity verification may be on the higher side for small businesses. Onfido’s pricing is based on the number of checks performed, and different tiers are available based on the volume of checks.
Trulioo
Trulioo has a more straightforward pricing model and, thus, makes better sense for small to medium-sized businesses. However, some advanced features are absent in lower-tier plans. Trulioo’s pricing is on a subscription-based model, with plans that come with different tiers of features.
HyperVerge
HyperVerge offers a competitive pricing strategy with a free trial, making it an attractive option for cost-conscious businesses. Its subscription-based model features tailored plans to meet diverse business needs, ensuring a scalable and cost-effective solution. The free trial allows businesses to experience the full identity ecosystem without commitment, enabling informed decisions.
In-depth identity verification and KYC capabilities comparison
Delving deeper into the capabilities of each platform, we find that each one offers a unique set of features and strengths.
Onfido
Via: Onfido
Onfido offers a comprehensive identity verification solution that offers:
- No-code UI and Smart Capture for optimized user experience
- Advanced fraud detection using passive signals (device integrity, network intelligence, geolocation)
- Comprehensive verification suite:
- Document Verification (Atlas): 10,000+ micro-models, NFC tap, autofill forms
- Data Verification: KYC, age verification, watchlist monitoring in 160+ countries
- ETSI certified, eIDAS compliant, KYC/AML compliant across markets
Trulioo
Via: Trulioo
Trulioo’s comprehensive biometric verification and KYB solutions offer advanced capabilities for secure and efficient identity verification across a wide range of document types and global data sources, such as:
- Biometric algorithms ranked in the top 5 by NIST
- Coverage of 13,000 document types across 195 countries
- Access to 450 global data sources and support for over 20 non-Latin character sets
- SDKs available for web, Android, and iOS, enabling quick integration in under 15 minutes
- Streamlines manual data collection processes for KYB solutions
- Provides access to 400+ government registries and public records to reduce friction in KYB verification processes
HyperVerge
HyperVerge offers a robust end-to-end KYC solution that covers 195+ countries, providing businesses with a reliable and efficient way to verify customer identities. Their comprehensive platform includes:
- Database verification (SSN, AAMVA, NSDL, BVN)
- ID card OCR with 99% precision for 195+ countries
- Biometric verification with single-image liveness detection
- Fraud detection with face de-duplication, forgery checks, and liveness detection
- Quality checks for glare, blur, and partial image verification
In-depth biometric verification and liveness capabilities comparison
Onfido
Onfido’s biometric verification and liveness capabilities include:
- Smart Capture with industry-leading UI, fast integration, passive fraud detection, and anti-bias AI
- Multi-frame image capture reducing rejection by up to 70%
- Cross-device capability for consistent user experience
- Smart Capture SDKs built to WCAG 2.1 AA standards for accessibility
Trulioo
Trulioo’s solution features biometric and liveness capabilities like:
- State-of-the-art ID document verification with liveness and face comparison biometrics
- Proprietary SDKs for low-friction image capture on desktop and mobile
- Automated, fast, and accurate verification with global coverage and language support
- Cutting-edge anti-fraud technology to guard against forgeries and deepfakes
HyperVerge
HyperVerge offers industry-leading biometric verification solutions that prioritize speed, accuracy, and security. Key highlights include:
- 0.2 sec authentication speed
- NIST ranked 3rd, iBeta certified facial recognition
- ISO-certified single image passive liveness detection
- Video-based liveness analysis for anomaly detection
- 98.5% best-in-class accuracy rate
In-depth fraud detection capabilities comparison
Onfido
Onfido’s fraud detection and data verification solutions leverage a range of advanced techniques to identify potential risks and ensure compliance. Key features include:
- Device integrity, network intelligence, and geolocation signals for fraud detection
- Repeat fraud identification using previously seen fraudulent documents and biometrics
- KYC and age verification accessing databases in 160+ countries
- Watchlist monitoring and AAMVA checks for compliance
Trulioo
Trulioo offers comprehensive watchlist monitoring and adverse media screening capabilities to help businesses mitigate risks and ensure compliance. Key features include:
- 6,000 global watchlists and 20,000+ adverse media sources
- Daily data refresh rate for up-to-date information
- 53% reduction in false positives
- Real-time alerts for customer matches
HyperVerge
HyperVerge offers a robust fraud detection system that combines advanced technology with a user-centric approach. Key features include:
- AML checks: Global sanctions, PEP, adverse media
- Real-time monitoring and custom filtering
- Autonomous system refresh every 7 minutes
- Comprehensive risk profile with date of birth, location, and media information
In-depth OCR capabilities comparison
OCR extracts textual information from images or documents for identity verification. All three platforms—Onfido, Trulioo, and HyperVerge—offer OCR technology. However, HyperVerge’s OCR solution is powered by AI, with over 13 years of training, ensuring high precision and accuracy. This helps HyperVerge extract information from ID documents at lightning speed with great accuracy and improve the effectiveness of the verification process.
Additionally, HyperVerge’s OCR model requires minimal training data to extract information from any kind of structured or unstructured documents. This means that HyperVerge’s OCR is not limited to specific document templates.
In-depth platform capabilities comparison
Onfido’s platform is a user-friendly, comprehensive, and powerful solution. Quick integrations, powerful analytics, and access to granular verification results make it a great solution for businesses looking to automate their workflows.
Trulioo’s platform allows you to create fast no-code workflows that allow integration through a single line of code. Their drag-and-drop workflow studio is especially useful for users to maintain their projects.
HyperVerge’s HV One is a comprehensive cloud-based end-to-end identity verification solution. HV One includes a no-code workflow and UI builder, enabling businesses to build end-to-end financial product onboarding journeys.
This user-friendly platform reduces manual reviews and ensures a seamless experience for customers. Overall, HV One is a reliable choice for businesses of all sizes, particularly in the digital banking and financial sector. It offers robust protection against identity theft and fraud, while ensuring regulatory compliance.
Parting words
In essence, the identity verification space is a bustling and competitive arena with numerous strong contenders. Onfido, with its AI-powered solutions and comprehensive feature set, has made a significant impact in the market. Its scalability and comprehensive offerings make it a popular choice among large enterprises.
On the other hand, alternatives like Trulioo and HyperVerge offer compelling features that may better suit the needs of certain businesses. Trulioo’s user-friendly approach and efficient verification processes make it ideal for small to medium-sized businesses.
HyperVerge, known for its cutting-edge technology and excellent user experience, is a formidable competitor in the market. Their focus on efficient identity checks and fraud detection appeals to businesses of all sizes, from startups to large enterprises.
As you assess your options, it’s crucial to consider your specific needs. Factors such as the types and volume of verification processes required, budget constraints, and the importance of customer support should all be taken into account.
Moreover, cost is a significant consideration. While some platforms offer extensive features, they may come with a hefty price tag. It’s essential to find a solution that offers the necessary features at a price point that aligns with your budget.
Ultimately, the best identity verification solution will be one that meets your unique needs and circumstances. Take the time to thoroughly research and evaluate all your options before making any decisions. This ensures that you find the right solution to support your business objectives effectively.
If you’re interested in exploring HyperVerge further, you can sign up for HyperVerge to learn more about our user friendly identification processes and offerings and transform identity management in your organization.
