Video KYC is mandatory. It is also one of the most expensive and fragile steps in your onboarding flow. Most banks treat it as a compliance checkbox. They plug in a video SDK, wire it to their backend, and move on. Then they wonder why so many customers never make it past the call. Success […]

Every compliance head in Indian fintech has a story about a vKYC call that dropped at the worst possible moment. What they rarely agree on is why it dropped. And that disagreement is costing the industry billions. At scale, even a 5% preventable drop-off translates into crores in lost revenue. The era of volume-driven onboarding […]

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