How Expansion Capital Group achieved 85% reduction in time to decision on CLEAR reviews

The Challenge

Expansion Capital Group was rapidly scaling volumes. However, the challenge was doing that without adding underwriters at the same rate.

Every application went through a manual CLEAR® risk report review. Underwriters had to read 100+ pages of criminal records, bankruptcies, UCC filings, liens, judgments, and ownership links, then overlay against detailed internal rules.

That created two clear questions for the team:

• How can we accurately translate these massive reports into actionable insights with a high level of accuracy?
• How can a system convert all the ‘human decision-making’ nuances to a reliable solution?

What we built

To answer both, HyperVerge worked directly with ECG’s team to build the agent around their actual due diligence process, not a generic extraction flow:

• Intelligent extraction and categorization of all relevant info in a report (criminal records, UCC filings, bankruptcies, liens, judgments, and ownership links, etc.)
• Encoded the checks underwriters ran manually – both stated rules and tribal knowledge in a comprehensive rules engine
• Turned each check into a recommended action per application: Pass, Fail, or Manual Review

Outcomes

• 99%+ applications get decisioned in <30 seconds; with 80%+ productivity gains
• 80% of applications auto-decisioned (auto-approved or auto-declined)
• 20% flagged for review – with pinpointed reason (specific judgment, criminal record, or UCC filing)

Results

• 100% Reports auto-processed^#
• <30s Average CLEAR® step time
• 50% Reduction in Loss rate*

*Across 10,000 historical applications, the cases where the AI agent declined but the human missed the decline carried a realized loss rate roughly twice the portfolio average.
#Based on valid business and person reports submitted

“Working with HyperVerge felt like a partnership from the get go – from spending time understanding our challenges, sitting down with teams to codify the tribal knowledge and tailoring the output to wexactly suit our needs. The outcome: 80% productivity improvement for background checks.”

Herk Christie, Chief Operating Officer

Why it matters

CLEAR®/TLO®/LexisNexis® risk report review is one of the most manually intensive steps in the underwriting flow for funders. But it is also one of the best places to apply AI.

The same workflow that reduces review time can also make decisions more consistent, flag the specific records that need attention, and surface risk signals that may be missed in a manual pass.

If you want to increase underwriting volume without adding headcount, reach out to us.

CLEAR®/TLO®/LexisNexis® is a trademark of Thomson Reuters, TransUnion, and RELX, and HyperVerge does not claim any ownership over the same.