How To Choose The Best Aadhaar Esign Service Provider – A Detailed Checklist

As technology advances, verification and security processes are becoming faster and more effective. Aadhaar eSign is a powerful example of this transformation, offering a cost-effective, secure, and environmentally friendly alternative to traditional document verification by eliminating physical paperwork. 

Approved by the Government of India, Aadhaar eSign allows users to digitally sign documents using their Aadhaar card, making it an essential tool for businesses looking to simplify and secure their documentation workflows. 

For organizations of all sizes, from small startups to large enterprises, adopting Aadhaar eSign ensures that crucial documents are signed swiftly without compromising security. And, it’s no surprise that industry leaders are prioritizing paperless signatures in their digital strategies.

Selecting the right Aadhaar eSign service provider can significantly impact how your business manages documents. In this blog, we’ll guide you through how to pick the right eSign solution for your business. But before that, let’s first understand what Aadhaar eSign is all about.

What is Aadhaar eSign?

Aadhaar eSign is a digital signature that allows Aadhaar card holders to obtain and sign any document electronically through Aadhaar-based verification. Any individual who holds a valid Aadhaar card and has linked this phone number to it can use and create an Aadhaar e-signature.

The signature is backed by Section 3A of the IT Act, 2000, ensuring its compliance with the country’s legal framework. Thus, your Aadhaar eSign is treated as the equivalent of a manual signature. 

Aadhaar eSign works by leveraging a secure cryptographic key pair system. The signer receives an OTP (one-time password) on their Aadhaar-registered mobile number, and once authenticated by UIDAI (Unique Identification Authority of India), the eSign is generated, securely binding the signature to the document and ensuring its legal validity.

This initiative has greatly simplified the process of obtaining a digital signature, compared to the earlier system of Digital Signature Certificates (DSC), which required physical verification and other hassles. Especially for businesses, the advantages of Aadhaar eSign are endless. Aadhaar eSign speeds up workflows by eliminating paperwork, reducing costs associated with printing and storing documents, and enhancing security, as the digital signature is tamper-proof. 

Its ease of use, legal backing, and scalability make it a go-to choice for organizations looking to digitize their operations. Also, the Aadhaar eSign ensures non-repudiation, meaning the signer cannot deny their signature, adding an additional layer of trust. 

Note: eSign cannot be used for specific documents, including negotiable instruments, powers-of-attorney, trusts, wills, and contracts involving immovable property. Additionally, any other document types notified by the Central Government are also excluded.

Why choose an Aadhaar eSign service provider?

Aadhaar eSign service providers act as a bridge between businesses and Aadhaar’s infrastructure by ensuring that every step, from verifying a user’s identity to securely signing documents, happens smoothly and quickly. 

Below mentioned are five reasons why your business should opt for an Aadhaar eSign service–

1. User onboarding and authentication: Aadhaar eSign service providers make user onboarding quick and smooth with secure, reducing the chances of users dropping off because of slow or complicated verification. With real-time validation, customers can join faster, leading to a better user experience and higher conversion rates.

2. Document management: uploading, routing, and tracking: Aadhaar eSign services make it easy to upload, send, and track documents throughout the signing process. By automating these tasks, businesses save time and reduce paperwork. Plus, companies can see who has received, viewed, and signed documents, helping teams make faster decisions.

3. Secure eSign workflows: A good Aadhaar eSign service provider ensures that all document workflows are secure and meet government regulations. It protects sensitive data through encryption and strong authentication. This keeps your business safe, minimizes risks, and builds trust in your document processes.

4. Audit trails and record-keeping: Keeping track of who signed what and when can be tough, especially in regulated areas like finance or healthcare. Providers like HyperVerge offer simple analytics tools to create custom reports, making audits easier and ensuring compliance.

5. Integration with existing business systems: One of the best parts about using an Aadhaar eSign service provider is how easily they can fit into the systems your business already uses. Whether you’re using a CRM to manage customer data or a financial platform to process transactions, these service providers ensure that you don’t have to overhaul your operations. 

Choosing the right Aadhaar eSign service provider for your business

If you are ready to get started with an Aadhaar eSign service provider, here is a checklist to ensure you choose the absolute right fit for your business–

Security

Security is arguably the number one feature you should analyze in an Aadhaar eSign provider. One of the major risks is the unauthorized use of Aadhaar numbers, which can lead to identity fraud, putting your business and your clients at risk. Additionally, the threat of stolen OTPs is ever-present. 

A reputable Aadhaar-based eSign service should employ advanced security measures, including strong encryption and multi-factor authentication, to protect your data and prevent unauthorized access. For example, if a provider fails to secure OTPs, a malicious actor could easily intercept the codes, and gain unauthorized access to sensitive documents. 

So, ensure that your chosen provider has a robust security framework to safeguard against such threats.

Compliance

Data privacy regulations are becoming increasingly stringent, and non-compliance can lead to legal issues and reputational damage. For instance, did you know that if your business operates in Europe, GDPR compliance is non-negotiable? That’s why when you select a provider, verify their compliance credentials to ensure they align with legal requirements and industry best practices.

When it comes to compliance, no Aadhaar eSign service provider comes closer to HyperVerge, which is compliant with GDPR, FATF regulations, and ISO 27001-2013. Furthermore, HyperVerge has received AICPA SOC 2 certification, which demonstrates the commitment to maintaining high standards in managing customer data.  

Want to know more, read ‘HyperVerge Meets All Benchmarks by the US Department of Homeland Security’

Features

The features offered by an eSign provider should align with your specific business needs. Does the service support cross-platform functionality? Can it be integrated with your existing workflows? Plus, you must consider features like an analytics dashboard (that provides insights into signing activity), and downtime support. 

Tip: Look for service level agreements (SLAs) that guarantee a certain level of uptime.

Success rate

The success rate of an Aadhaar-based eSign service is another vital factor to consider. If a provider experiences frequent downtime or errors during the signing process, it can lead to frustration for both your team and clients. 

Look for a provider with a proven track record and high success rates to ensure smooth operations. For instance, if a service provider has a 99.9% uptime guarantee, it reflects their reliability in providing uninterrupted service.

Read how HyperVerge’s Aadhaar eSign Verification API can help automate and reduce drop-off rates. 

Scalability

As your business grows, your eSign needs may change. Choose a provider that can scale with you, accommodating an increasing volume of transactions without compromising performance. A scalable solution ensures that you won’t face bottlenecks as you expand.

Look for a provider that has a portfolio of clients of all sizes. This will tell you if your service provider can help you as your business grows.

Ease of Use

A user-friendly interface is essential for both your team and your clients. If the Aadhaar eSign service provider has a complicated interface, it may deter customers from completing transactions. The best providers offer simple designs and help finish processes faster.

Consider testing the interface before committing to help gauge usability before making a final decision.

Customer Support

When issues arise, you need a responsive team that can assist you promptly. Look for providers that offer multiple channels for support, whether through chat, email, or phone. 

Remember this–a provider with excellent customer service can make a significant difference during critical moments. For instance, if you encounter a technical issue during a high-volume signing, having quick access to support can save you time and frustration.

Pricing

Lastly, consider the pricing structure of the Aadhaar eSign service provider. A transparent pricing model that fits within your budget is essential. Be wary of hidden fees that can catch you off guard later.

Some providers offer tiered pricing based on usage, which can be beneficial for businesses with fluctuating signing volumes. Evaluate your budget and choose a provider that offers the best value without compromising on features or security.

Besides all these points, we believe your eSign provider should be mobile-friendly, should work in low internet environments, and be multilingual.

Note: Make sure to validate your Aadhaar eSign before attaching it to any document for added security and authenticity. Wondering how to do this? Read our blog titled– ‘How to validate digital signatures in e-Aadhaar’

Benefits of using Aadhaar eSign services

In India today, the most widely adopted eSign service is the Aadhaar eSign services. Here’s why—simple? Yes. Quick? Yes. Secure? Absolutely.

Below are the benefits (trusted by businesses) of opting for Aadhaar eSign service:

• Super convenient: Aadhaar eSign services let you sign documents whenever and wherever you need, simply using your Aadhaar number and a mobile phone. This not only saves time but also makes signing documents hassle-free, especially during remote work or for people constantly on the move.

• Cost-effective: Switching to Aadhaar eSign services can lead to significant savings. Businesses can eliminate costs related to paper, printing, physical storage, and courier services. Less paper use also means an environmentally friendly approach, aligning with sustainability goals.

• High security: With Aadhaar eSign services, your documents are protected using advanced technology, making tampering nearly impossible. Every signature is tied to an individual’s Aadhaar-linked OTP or biometric verification, ensuring that the signer is who they claim to be. The security measures in place also ensure data integrity, making eSign services a reliable option for businesses.

• Bulk signing made easy: For businesses that handle large volumes of documents daily, Aadhaar eSign services offer an easy way to sign in bulk. Whether it’s signing contracts, invoices, or forms, bulk signing helps complete high-volume tasks swiftly and efficiently.

• Quick turnaround: Traditional document signing can slow down workflows, often taking days or even weeks. Aadhaar eSign services make it possible to complete the entire process digitally, bringing the turnaround time down to just minutes. Faster document approvals mean quicker decisions and smoother business operations.

Conclusion

Aadhaar eSign service providers are truly changing the game for digital authentication, offering a simple and secure way to sign documents online. By utilizing the Aadhaar system, businesses can easily complete transactions without needing a physical signature, all while staying compliant with regulatory requirements.

And when you partner with HyperVerge, you take your eSigning experience to the next level. Their comprehensive suite of solutions tackles common challenges with features like automatic detection of ESP downtimes and proactive name authentication. 

Their integrations with backup vendors help ensure that disruptions are kept to a minimum, allowing your business to run without a hitch.

Choosing HyperVerge for your Aadhaar eSign needs means embracing reliability and innovation. 

Don’t wait, Sign up with HyperVerge today!

FAQs

1. Is Aadhaar eSign legally valid in India?

Yes, Aadhaar eSign is legally valid in India under the Information Technology Act of 2000. It provides a secure and authenticated method for individuals and businesses to sign documents electronically. 

2. How secure is Aadhaar eSign?

Aadhaar eSign employs advanced security measures, including encryption and multi-factor authentication, to protect user data and prevent unauthorized access. However, users must also take precautions to safeguard their Aadhaar details and OTPs to mitigate risks.

3. What documents can be signed using Aadhaar eSign?

Aadhaar eSign can be used to sign a variety of documents, including contracts, agreements, forms, and even tax applications! This flexibility makes it suitable for both individual and business needs.

4. What are the costs associated with Aadhaar eSign services?

The costs for Aadhaar-based eSign services can vary per provider and the volume of transactions. If you are looking for an Aadhaar eSign service provider, check out HyperVerge.