Jumio is a reliable digital identity verification platform, offering features like document verification, biometric authentication, fraud prevention, and AML transaction monitoring.
With such a suite of features, you may wonder about Jumio’s price.
We have outlined the key factors that help you understand how Jumio’s pricing is determined and what you can expect regarding costs and value.
This blog also compares Jumio’s pricing with its competitors to help you choose the best option for your budget.
Detailed explanation of Jumio pricing plans
Jumio pricing is customized based on each business’s unique and specific needs, and there are no public pricing tiers available.
Businesses need to contact Jumio for tailored quotes for online identity verification requirements.
If you want to know the exact cost of Jumio, you need to contact their team. Meanwhile, let’s examine each factor that determines the identity verification cost.
1. Transaction volume
The number of identity verifications a business performs each month affects the entire cost. Jumio offers custom pricing, which makes it suitable for small businesses with low verification needs and large enterprises with high volume requirements. Here is how Jumio’s custom pricing structure adapts to diverse business scenarios.
- Reduces pre-transaction rates for high transaction volumes, which makes it a more cost-effective solution for large-scale operations.
- Offers flexibility for low transaction volumes to ensure smaller businesses do not pay for unused capacity.
- Allows businesses to adjust costs based on actual usage to provide scalability and budget control for fluctuating volumes.
Such a volume-based approach ensures that businesses only pay for the number of API calls or verifications completed.
2. Custom integration
The scope of integrating Jumio’s identity verification solutions into the existing systems affects the overall pricing. These costs remain lower for businesses with straightforward integration requirements. However, businesses that require more customization, API development, or integration with several platforms incur higher charges due to the involvement of extra technical work.
Jumio supports various integration scenarios to ensure businesses easily integrate identity verification solutions. The platform offers integration support through different plans:
- Standard plan: Includes integration support through videos and documentation.
- Advanced plan: Provides up to 5 hours of meetings with Jumio experts for additional assistance.
- Premium plan: Offers unlimited access to Jumio experts for integration support.
3. Feature set
The selection of specific features and functionalities impacts the overall price of identity verification. Jumio provides a suite of advanced features that enhance security and compliance, but these also contribute to the overall expense. Here are those features that Jumio excels at offering.
- Biometric verification: Provides an extra layer of security to verify users through facial recognition or fingerprint scanning.
- Liveness checks: Confirms that a live person performs the entire identity verification process rather than a static image.
- AML screening: Performs thorough checks for Politically Exposed Persons (PEPs), sanctions, and adverse media to ensure compliance and regulatory requirements.
- Document verification: Validates the authenticity of the IDs, passports, and other important documents to ensure their validity and reduce fraud risks.
Businesses select the features that best align with their verification needs and regulatory requirements.
4. Geographical coverage
The regions where businesses operate also impact the pricing. This is due to the varying regulatory requirements and the complexity of identity verification processes in different countries. Jumio supports several geographical regions to provide localized solutions that comply with regional regulations and standards.
Operating in multiple countries requires extra configuration and support to address regulatory environments. This results in higher costs for businesses with global operations.
5. Support and maintenance
Businesses that require dedicated support, quick response times, and ongoing maintenance incur additional charges. The software offers different support tiers to serve various business needs, from basic support to premium packages with enhanced service levels.
Premium support options include dedicated account managers, priority issue resolutions, and constant monitoring to ensure optimal performance. These services ensure that businesses receive prompt assistance, maintain system efficiency, and minimize downtime.
Now, let’s help you with a complete comparison between Jumio’s pricing and the competitor’s pricing.
Jumio pricing vs competitor’s pricing
Here is a table comparing Jumio’s pricing and features with its competitors.
| Aspects |  |  |  |  |  |
| Price starts at (Min. monthly commitment) | Custom | Custom | $49/month | $250/month | $149/month |
| Types of pricing plans | No plans | Start, Grow, and Enterprise plans | Essential, Plus, and Premium plans | Essential, Growth, and Enterprise plans | Basic, Compliance, and Enterprise plans |
| API integration | ✔ | ✔ | ✔ | ✔ | ✔ |
| Sandbox environment | ✖ | ✔ | ✔ | ✖ | ✔ |
| Biometric verification | ✔ | ✔ | ✔ | ✔ | ✔ |
| Document verification | ✔ | ✔ | ✔ | ✔ | ✔ |
| Video Verification | ✔ | ✔ | ✖ | ✖ | ✔ |
| Liveness checks | ✔ | ✔ | ✔ | ✔ | ✔ |
| AML screening (PEP, sanction & adverse media checks) | ✔ | ✔ | ✔ | ✔ | ✔ |
Now, let’s discuss each of the competitors offering in detail to help you choose wisely.
HyperVerge is an AI-powered platform that accelerates user onboarding journeys by 5x. The platform reduces customer drop-offs with a 98% completion rate and a 99% auto-approval rate. HyperVerge offers an exceptional identity verification service to ensure smooth KYC processes even on low bandwidths and low-end devices. With features like no-code workflow builders and customizable UI, businesses can quickly launch and optimize customer onboarding processes.
Veriff uses AI to offer strong identity verification services that include document verification, biometric checks, and Anti-money Laundering (AML) screening. The software’s fraud prevention technology ensures that unauthorized entities are excluded while legitimate users experience minimal friction. Veriff provides instant verification with a high success rate on the first try, which makes it a preferred choice for global businesses.
Persona offers modular identity verification that allows businesses to mix and match features like dynamic flow adjustments, secure data storage, and real-time fraud detection. The software helps minimize friction for genuine users by consolidating risk signals and automating identity processes.
Sumsub is a reliable identity verification platform that secures the entire user onboarding journey. The platform handles user verification, transaction monitoring, and fraud prevention through a single dashboard. Sumsub’s solutions enhance compliance, optimize onboarding, and boost ROI with cost savings and increase business revenue.
Is Jumio worth the price?
Here are some user reviews from popular review sites like G2 and TrustRadius about the Jumio pricing.
| “Jumio pricing can sometimes be overly aggressive. New features should command a premium for new accounts, but long-term partnerships should also be valued and features grandfathered accordingly.” – G2 |
| “I found Jumio quite expensive than other authentication tools.” – TrustRadius |
Based on these reviews, here is the conclusion about the Jumio pricing.
Premium pricing: Jumio’s pricing is seen as high compared to other authentication tools like HyperVerge, Onfido, and iDenfy. This premium cost is associated with advanced features and solutions, which makes it suitable for large enterprises that require strong verification solutions.
Feature-rich platform: The platform’s high cost reflects its strong security features and integration capabilities. This justifies the higher price for businesses that prioritize security and scalable verification solutions.
Long-term value: Some users may find Jumio’s cost high, but the features and long-term benefits make it a worthwhile investment for businesses needing high-level verification and solutions to fight fraud.
Want a better alternative? Check out HyperVerge
HyperVerge offers various customizable pricing plans to meet the needs of various business sizes and requirements. Whether you are a startup requiring a quick setup to enterprise-level organizations, HyperVerge provides a suite of plans that fits your requirements.
1. Start plan of HyperVerge
The Start plan is most suitable for growing startups who are looking for rapid and straightforward identity verification solutions. This plan offers the necessary features and functionalities for fast setup and basic digital identity verification requirements.
- Includes a free trial in a sandbox environment
- Provides access to the plan’s features and benefits for one month
- Allows integration in less than 4 hours
- Enables users to monitor and control verification processes
2. Grow plan of HyperVerge
The Grow plan is ideal for mid-size companies that require an identity verification suite with the most latest features like comprehensive AML checks and central database verification. This plan supports more complex verification needs and includes extra functionalities than the Start plan.
- Offers an end-to-end ID verification suite
- Integrates thorough checks against the central database
- Provides access to AML checks
- Offers a customizable workflow tailored to business needs
3. Enterprise plan of HyperVerge
The Enterprise plan is suitable for enterprise-level organizations requiring more customization options and dedicated support for identity verification. This plan involves all the necessary offerings from the Grow plan with added benefits for enterprises.
- Offers a flexible pricing model tailored to the unique needs
- Provides dedicated support to address and resolve issues
- Facilitates opportunities for custom collaborative innovation
- Supports advanced collaboration and leadership features
The Enterprise plan offers advanced features and benefits tailored to the needs of enterprise-level organizations. To give you a clearer picture of how it compares to the Start and Grow plans, here is a detailed breakdown of the features available at each level:
| Aspects | Start | Grow | Enterprise |
| Free Trial | ✔ | ✔ | ✔ |
| Full Integration Support | ✔ | ✔ | ✔ |
| Custom Success Manager | ✖ | ✖ | ✔ |
| Custom Pricing | ✖ | ✖ | ✔ |
| Document Verification | ✔ | ✔ | ✔ |
| AML Checks | ✖ | ✔ | ✔ |
| Central Database Checks | ✖ | ✔ | ✔ |
| Dedicated Support | ✖ | ✖ | ✔ |
| Custom Collaborative Innovation | ✖ | ✖ | ✔ |
Pick the best identity verification suite at your best price
Having a complete explanation of Jumio’s pricing helps you make a better decision of either choosing Jumio for your identity verification needs or opting for its competitors. Considering several factors like transaction volume, feature set, and integration complexity assist you in choosing reliable and affordable software for your unique verification requirements.
Try HyperVerge ONE, a powerful alternative that provides competitive pricing. With such pricing, the software offers a suite of advanced features like face authentication, ID verification, Deepfake detection, and AML screening. HyperVerge ensures an efficient identity verification process with easy integration, scalability, and exceptional customer support.
Frequently asked questions based on Jumio pricing
1. Does Jumio offer a free trial or demo?
Yes, Jumio provides customers with the opportunity to request a free trial or demo of their identity verification platform. This allows businesses to test the features and capabilities of Jumio’s solutions before committing to a subscription. However, Jumio does not offer a standard free trial period. Instead, businesses need to contact their sales team to schedule a demo that addresses their unique requirements and use cases.
2. Which are the cheaper alternatives to Jumio?
Here are the most affordable alternatives to Jumio.
- HyperVerge
- Veriff
- Persona
- Sumsub
3. What is the minimum commitment for Jumio’s pricing plans?
Jumio requires a commitment to a subscription-based pricing model, but it does not publicly disclose specific pricing details or minimum commitments. Instead, Jumio offers a Total Cost of Ownership (TCO) calculator to help businesses estimate costs based on their unique needs and usage patterns.
4. Is Jumio cheaper than HyperVerge?
Both Jumio and HyperVerge offer custom pricing tailored to each organization’s requirements. While Jumio does not offer a standard free trial, HyperVerge provides a free trial for 30 days in a sandbox environment. This allows businesses to test features like dynamic workflows and advanced fraud detection. Direct cost comparisons between both platforms vary based on the specific needs and scale of the deployment.
