Product with tailored actions
Seamlessly customize and adapt
your workflow.
your workflow.
Trained on diverse facial variations and ID formats, our robust AI
solutions have onboarded over 800 million users.
6 Lakhs
Calls per month
150
Agent calls per day
~95 %
Call Conversions
PAN Verification and Aadhaar eKYC
Fraud Checks:
Name Match
Date of Birth
Aadhaar Match
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Choose to wait for the agent or schedule a call.
Waiting room and scheduler for easier convenience.
Geo tagging to verify locations.
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Randomized checks using verification codes for better compliance.
PAN capture and selfie capture for the face match and liveness.
Customise steps like capturing signature / other documents.
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Central platform for logging and auditing.
Configure shifts, slots and holidays to your convenience.
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Product with tailored actions
Simplify Scheduling
Empower with intelligent AI
Simple and clean UI
Accelerate onboarding
Maximize Productivity
Increase Conversion Rates
Reduce go live time by 5x
Instant Conversion Insights
No-code Workflow Orchestration
Simplify vendor management
Custom UI to match your branding
Scalable pricing options with cost savings of up to 50% compared to solutions.
Expert guidance and support available 24/7, with proactive & responsive assistance.
Our solutions provides user a complete compliance with relevant laws & regulations.
Easy, hassle-free integration with our low-code workflow. Go live within hours.
“We want to make credit much easier and faster for the larger population and not only the elite few. HyperVerge is a team of very smart people from reputed colleges in India and they have cracked the process of identity verification using Al/ML”
“We want to make credit much easier and faster for the larger population and not only the elite few. HyperVerge is a team of very smart people from reputed colleges in India and they have cracked the process of identity verification using Al/ML”
“CIMB is proud to be associated with HyperVerge over the past year. We’ve had a phenomenal experience partnering with them for our eKYC journey.”
“CIMB is proud to be associated with HyperVerge over the past year. We’ve had a phenomenal experience partnering with them for our eKYC journey.”
“We were able to reduce the number of cases of cyber crime complaints or chargebacks after we went live with HyperVerge,”
“We were able to reduce the number of cases of cyber crime complaints or chargebacks after we went live with HyperVerge,”
“Even at scale, we’ve never had escalations. Teams have resolved any issues with the HV team seamlessly. This is exactly what we want.”
“Even at scale, we’ve never had escalations. Teams have resolved any issues with the HV team seamlessly. This is exactly what we want.”
HyperVerge made our lives easier through the whole customer acquisition and activation process. We were achieving high business impact after we built in their solutions where there were previously very high drop-offs for the users.
HyperVerge made our lives easier through the whole customer acquisition and activation process. We were achieving high business impact after we built in their solutions where there were previously very high drop-offs for the users.
By using HyperVerge’s APIs, we cut short the document validation process from 8-10 mins to 10 seconds.
By using HyperVerge’s APIs, we cut short the document validation process from 8-10 mins to 10 seconds.
How long does the go-live process take while using HyperVerge’s online video KYC service?
The go-live process for video KYC solution takes 5 days to complete.
How can HyperVerge’s video KYC solution help in optimizing the incoming video call requests at peak times?
HyperVerge has a traffic management engine which is responsible to manage traffic in the flow. In cases where the customer inflow is greater than the number of calls that can be catered to with the current agent capacity, then the customer is nudged towards scheduling the call and not added in the live queue.
While using the video KYC solution, if a customer drops off due to internet issues, is there a way to reconnect and resume with the process?
In case of drop off while using HyperVerge’s video KYC solution, the following steps can be taken to reconnect and resume with the process:
1. Customer Drop Off:
In case a customer drops off from the call, the agent is shown a pop up where he can choose to either end the call or wait for the customer to join back.
If the agent waits for the customer, then he can also trigger notifications to the customer to join back again.
If the agent ends the call however, the customer can still come back on the same link and be a part of the waiting queue to be served again (maybe by the same or some other agent).
In case an agent drops off from the call, the customer is shown a pop up where he can choose to either end the call or wait for the agent to join back.
If the customer waits for the agent, then the customer would be served as soon as the agent is back again.
If the customer ends the call then he can join the queue again using the same link to be served by other available agents.
The latest news, updates and more about KYC industries & related market resources from our team.
May 29, 2023Breaking Down the New RBI Amendments to the KYC Master Direction
Compliance is no longer a mere cost but a critical aspect of business operations. Organizations must adapt to...
March 24, 2020Video KYC for Financial Inclusion and Growth – Two Birds With One Stone
What does Video KYC mean for banks, NBFCs, and others in finance. What to look for in a...
June 23, 2023RBI’s Amendments to Master KYC Guidelines: Navigating On-Ground Challenges
Compliance is no longer a mere cost but a critical aspect of business operations. Organizations must adapt to...
