User Guide to Cut Costs
During Customer Onboarding
Feb 8, 20242 PM PHT
Online
User Guide to Cut Costs
During Customer Onboarding
Organizer:
Key Takeaways:
Minimize costs by eliminating manual efforts and automating the end-to-end onboarding process.
Identify ways to minimize friction and lower TAT to avoid losing out users to competitors and get better ROI on CAC.
Scale up data capture from any Philippines ID such as Philsys, driving license, and reduce manual intervention with AI-enabled OCR.
Prevent financial losses from fraud by performing checks for de-duplication, liveness, and deepfake detection at the time of onboarding.
Live Q&A session with product experts.
Problems Addressed:
Learn solutions to navigate common onboarding challenges in digital lending and banking such as:
Low adoption rates of national ID, leading to the need to support a wide range of ID document types.
Friction in the onboarding process adversely affecting user experience, causing drop-offs.
Too many manual checks resulting in high operational costs and resource drain.
Increased fraudulent activities such as ID card tampering, forgery and deep fakes becoming more prevalent.
Who Should Attend
Professionals in the Philippines’ digital lending and digibanks sector seeking actionable solutions to enhance profitability, reduce friction, and fortify security in their onboarding processes.
Speakers:
Jay Dembani
Head of Product
Manish Poddar
Senior Product Manager